Guest experience begins with the water — clear glasses, scale-free showers, safe drinking water in every room. Kenyan hotels typically blend borehole and municipal water; both need conditioning before they reach guests.
We handle survey, design, KEBS-compliant equipment supply, installation, commissioning and after-sales service across Kenya, Uganda, Tanzania and Rwanda.
Common water challenges
- Scale on shower heads, taps and kettles
- Cloudy ice and glassware
- Chlorine taste in drinking water
- Boiler and dishwasher scaling
- Guest complaints about hair and skin
Recommended treatment technologies
Typical process flow
- 1Site survey & water testingWe sample the source water and audit demand profile.
- 2System design & sizingRight-sized treatment train, footprint drawings and BoQ.
- 3Supply & installationKEBS-compliant equipment, plumbing and control panels.
- 4Commissioning & trainingHandover with SOPs and operator training.
- 5Maintenance & monitoringScheduled service, membrane care and quarterly water tests.
Regulatory considerations
- •KEBS KS EAS 12:2018 potable water quality standards
- •WRA borehole abstraction permits and monitoring
- •NEMA environmental compliance for wastewater discharge
Frequently asked questions
Why does water treatment for hotels need specialised water treatment?+
Untreated Kenyan source water often carries hardness, iron, sediment or bacteria that damage plumbing, appliances and reputation. A properly sized treatment train protects both people and equipment.
How long does installation take?+
Most commercial systems are commissioned in 2–5 days once tanks and civil works are ready. Larger industrial plants take 2–6 weeks depending on scope.
Do you offer service contracts?+
Yes — annual maintenance contracts (AMCs) cover membrane care, media replacement, dosing chemicals and quarterly water testing.